Adding a string from URL to a hidden field on form submission

kcharity
Member

I am trying to get a value in to a hidden field that only the administration will see when the form is submitted.

Are we creating an user experience form that will be filled out by people that have called for support. Each support call gets an #ID. So we would like to send the user that called a link to the URL with the form. (ex. http://www.thewebsite.com/supportform)

Since we are just using the one form for all our feedback, how do we generate a URL with the #ID from the call and then get it to appear in a hidden field when the user submits that form?

Posted 11 years ago on Tuesday February 26, 2013 | Permalink
kcharity
Member

I think I got it...

So I add a hidden field, with dynamic population give it an ID of "ticketnumber"

Then the link in the email to the URL looks like this:
http://www.thewebsite.com/supportform/?ticketnumber=1234

Where "1234" is the ticket number and this will change for each email sent out.

Then I can have this displayed in the email back to us.

Posted 11 years ago on Tuesday February 26, 2013 | Permalink
Chris Hajer
Key Master

Did that work out for you? Sounds like this would work OK.

Posted 11 years ago on Saturday March 2, 2013 | Permalink
kcharity
Member

Chris,

Yes I think I have this working for now. Thanks for following up.

Posted 11 years ago on Sunday March 3, 2013 | Permalink
Chris Hajer
Key Master

Thanks Ken. Good luck with your forms.

Posted 11 years ago on Tuesday March 5, 2013 | Permalink

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