PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Ajax error while deleting field in form.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. webcoursesbangkok
    Member

    Just that, cant delete any fields as nothing happens or I get an ajax error...

    Any ideas?

    Posted 12 years ago on Monday September 5, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Have you recently upgraded either Gravity Forms or WordPress? What versions of both are you using? Has anything else changed with your set up recently?

    Is this a large form? What is the actual error you're seeing? Can you share any additional information?

    As most users are not experiencing this issue, it is likely related to your specific situation. It could be a plugin or theme conflict, or resources on the server, incompatible versions, etc. The more information you can share the more we will be able to help you troubleshoot.

    Can you add a simple new form without a problem? Do you have trouble adding any particular types of fields to a new form?

    Posted 12 years ago on Tuesday September 6, 2011 | Permalink

  3. jhegyi
    Member

    I'm having a similar problem. I just purchased and installed Gravity Forms. I can create a form and use it just fine. However, I accidentally added one too many fields and I cannot delete that extra field. The message I get is "Ajax error while deleting field."

    My versions:
    Wordpress 3.2.1
    Gravity Forms 1.5.3
    php 5.2.17
    Memory limit 64MB (39MB used)
    Theme: accent

    Thanks for any help you can recommend.
    Joe

    Posted 12 years ago on Friday October 28, 2011 | Permalink

  4. Dewey Bushaw
    Member

    I am having this same issue when any

    Gravity Forms: Version 1.6.4.1.1

    PHP information for http://vivafl500.org

    max_execution_time: 30
    max_input_time: 60
    file_uploads: 1
    upload_max_filesize: 8M
    post_max_size: 8M
    register_globals:
    safe_mode:
    allow_url_fopen:
    eaccelerator.enable:

    Other information:

    PHP Server API: apache2handler
    WordPress Version: 3.3.2
    WordPress Blog URI: http://vivafl500.org
    WordPress Installation URI: http://vivafl500.org
    WordPress Theme: /wp-content/themes/viva
    WordPress Permalink Structure: /%category%/%postname%/
    WordPress wp-content directory is writable
    WordPress does not use Gzip Compression
    WP-Cache is not running on this installation of WordPress
    GD library is installed
    PHP Version: 5.3.2-1ubuntu4.14
    MySQL Version: 5.1.62-0ubuntu0.10.04.1

    Posted 12 years ago on Thursday May 3, 2012 | Permalink

  5. Rob Harrell
    Member

    Usually this is related to a PHP memory issue. You can increase the memory of your WordPress site using instructions found here: http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Let me know how that goes and we can take it from there.

    Posted 12 years ago on Thursday May 3, 2012 | Permalink

  6. Dewey Bushaw
    Member

    That solved the issue. Weird, I have used FireHost and Gravity Forms many times and I have never ran into a memory issue with them out the gate like this.

    Posted 12 years ago on Friday May 4, 2012 | Permalink

  7. Rob Harrell
    Member

    Glad you got it sorted out, thanks for letting us know!

    Posted 12 years ago on Friday May 4, 2012 | Permalink

This topic has been resolved and has been closed to new replies.