http://vit-sandbox.com/forms/try-it/
I have a form set up that goes to different URLs for downloads depending on which product is selected. It's hanging on submission (not redirecting) but the entry is being captured as completed. Can someone please have a look and let me know why it's not redirecting? I have a page set up (gform_redirect.php) and am passing field 7 (choose product). Thanks!
I had a message from Kevin that you guys would check this problem out for me. I have 6 forms where the "Submit" button works and one where it does not. The one where Submit is not working uses a redirect. I know roughly where the conflict is but do not know how to get any further with it. Can one of you guys please look as soon as possible to see if something can be adjusted to make it work on the GForm side or in the gform_redirect.php? I am really anxious to solve this last thing and go live. Thanks!
Well you def have some script errors: http://grab.by/d0uq
Are you using AJAX on the form placement?
Hi Rob - I checked. No Ajax. I just made a new test post with the same Try-It form and made sure it was not using Ajax... it's off and the Submit button did not work on this version of the form either. I need some tips because i don't know what those script errors mean or how to hunt them down. Do you think you can take a look for me? I can give you whatever access you need. Thanks!
@vi,
This is definitely related to your theme and not a Gravity Forms issue. We've already established that. We can help point you in the right direction, but you're going to need to get with your theme developer or hire a developer to help you do the heavy lifting on that.
We simply can't take the time to debug everything in your theme for you, we don't have the resources for that and we need to be able to help our other customers with issues that are actually related to the plugin itself.
Hi vi,
It looks like you are trying to use jQuery's $ shortcut when your jQuery installation is actually running in no conflict mode.
http://api.jquery.com/jQuery.noConflict/
Try updating instances of the $ shortcut to instead use jQuery, for example:
$.fn.sidebarCarousel = function () {
should read
jQuery.fn.sidebarCarousel = function () {
I have one form which is still hanging on Submit. It is different from all of my others which work in one way - it uses a redirect. I have had lots of suggestions and have implemented or tested/ruled out all of them. I still have a problem somewhere between the redirect function in Gravity Forms and this code from my drop-down menu (which I need to work). When I turn it off, the form submits (but the menu does not).
http://pastebin.com/YVVdRWWT
The form is here http://vit-sandbox.com/forms/try-it/
Can anybody pinpoint what the problem is? This is the most important form for our new site and it's all that stands between us and going live. Thanks!!
jean
