I've just bought my Bussiness License Key, but I've not received the key to activate the product on WordPress.
I can't see the key here at my profile neither. All I can see is just this message: "Your license key information is unavailable at this time. Please try again later or contact us if you need more information". The email I used is the same as the paypal email.
Any help, please?
richardvav
Member
Is the email address you used to register for the forums the same as the paypal email address you used to purchase the license , if not you should change your forum email to match your paypal then you should find your license will appear. Check out this post for more info http://www.gravityhelp.com/question/i-paid-for-a-license-registered-on-the-forums-why-cant-i-see-the-protected-content/
As I said, the email address I used to register in the forums is the same as the paypal email address I used to make the purchase of the license. But still the key doesn't appear nowhere.
Actually, no. It doesn't look like the email address you're registered with here is associated with any purchase. I can't find a record of this email address.
Please use the contact form and send a PayPal invoice number from your transaction and I'll be happy to look up the correct email for you and get you rolling. Thanks.
