Break tags show in submissions from paragraph fields

In paragraph fields, when a hard return is encountered, the forms submitted include the
tag for each hard return - see an example contact submission below-
' ---------------------------------------[ Sample ]-----------------------------------------
What is this regarding?: General Enquiry

Your message: Hello, [etc.] I want to be able to get a puppy as quickly as possible so am doing the research well ahead of time.

Do you feel there is anything we should be aware of before purchasing from any specific breeder?

We would appreciate a candid response. Thank you
---------------------------------------[ End of Sample ]---------------------------------- '

This Contact form is also sent to the submitter as confirmation of receipt.

We have 4 other large complex forms on our site which are used to import the contents into our database. When importing received emails into our database, the
tags can be stripped out during the import routines in Delphi. These complex forms don't get sent as confirmation to the sender.

I've spoken to various associates who use Gravity Forms and they're all experiencing the same tag occurrences (
) regardless of the OS being used or settings within Gravity Forms.

Is this fixable through one of the Gravity Form settings or is there a workaround?

Thanks for any help you can offer.

Hi Chris ~ Thanks for replying so quickly.

The end user goes to our website and fills in a Contact email. No problem with this.
Webpage for our contact form: http://danesindistress.com/?page_id=151

The problem is when the Contact form gets forwarded to us via email, and we open the email to view the message sent, we see what is in the link in PasteBin:
PasteBin link: http://pastebin.com/8fqivFZd

[etc.] was substituted for parts of the original message
Desired result is how it should appear below when we view it in the email received, with no visible Break tags included in the message:

What is this regarding?: General Enquiry

Your message: Hello, [etc.} When her time comes, I want to be able to get a puppy as quickly as possible so am doing the research well ahead of time.

Do you, or your circles, feel there is anything we should be aware of before purchasing from any other breeder?

Have forwarded the Contact submission as requested.