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Can't create new Form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. canoebuildah
    Member

    I am trying to create a new form after not using GF for several months. My other ten forms work fine but I have not tried to edit them as I don't want to break them until I can figure out what is wrong.

    I have tried in Chrome (usual browser), IE and Firefox and have the same problem. I am on Wordpress 3.0.1 and Gravity forms 1.6.2

    I can click on New Form and name the form. When I click on Save, I just get a spinning symbol that never stops and never saves. I navigate away from that page and go back into create New Form. If I click on any field button, nothing happens.

    Thanks for any assistance.

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink

  2. canoebuildah
    Member

    I have also tried to edit an existing form that is not live on my website and I have the same problem. I am not able to add new fields and clicking the save button just causes the black spinning circle and never completing.

    I have been updating GF as each update has come out but I have not updated WP from 3.0.1 since someone else built the site and asked that I not doing any updates. I am now wondering if there is a conflict between my GF and WP versions.

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink

  3. Chris Hajer
    Key Master

    The Gravity Forms requirements call for a minimum WordPress version of 3.2 (in the footer of this page.) Anything less than that can have conflicts. We always recommend running the latest Gravity Forms and WordPress versions.

    You can also test for theme and plugin conflicts http://rkt.gs/testing

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink

  4. canoebuildah
    Member

    Thanks for the information, now I will see if I can get my web designer to update from WP 3.0.1.

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink

  5. Chris Hajer
    Key Master

    It's worth a shot. It's good if you can test first in a development environment, rather than on the live site.

    Posted 12 years ago on Wednesday January 4, 2012 | Permalink