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Can't Scroll to Save Form Button, Can't Minimize Field Dropdowns

Gravity Support Forums » Plugin Support » Gravity Forms

  1. robgranholm
    Member

    Hi,

    I've created a video to demonstrate the issue I'm running into. It's not a browser as far as I know, I've tried all the major ones and this persists.

    When looking at form fields, ALL of the field options on the right are "maximized" or dropped down, and I can't ever scroll down to the save form option.

    I'm guessing this is a known issue, or a conflict with a plugin, I'm looking for coaching on what could cause this so I don't have to go ripping up my site disabling and enabling things looking for the fix.

    Please see the short video for context.

    http://www.screenr.com/9LK7

    Posted 11 years ago on Wednesday January 9, 2013 | Permalink

  2. robgranholm
    Member

    Follow up, it seems all the CSS is screwy, or tabs and drop downs are not working.

    See this screenshot: http://bit.ly/13jbPSF

    The Properties, Advanced, and Confirmation are supposed to be tabs?

    Posted 11 years ago on Wednesday January 9, 2013 | Permalink

  3. Chris Hajer
    Key Master

    Unfortunately, you're going to need to check for theme and plugin conflicts as that is what normally causes this issue in the admin. Please use these instructions http://rkt.gs/testing

    Any plugin which outputs its JavaScript in the admin can cause this sort of conflict.

    Posted 11 years ago on Wednesday January 9, 2013 | Permalink

  4. robgranholm
    Member

    Blurg, ok, guess I'll put that off for now until I have to make a change. Thanks

    Posted 11 years ago on Thursday January 10, 2013 | Permalink

  5. robgranholm
    Member

    Well, I got the plugin identified, and he's been responsive and has basically drilled down the issue to a jQuery problem and states that the conflict is actually on your end.

    Full details here: http://wordpress.org/support/topic/conflict-with-gravity-forms

    Any word on getting this conflict resolved?

    Posted 11 years ago on Wednesday January 16, 2013 | Permalink

  6. Chris Hajer
    Key Master

    I will bring this topic to the attention of the developers. Thank you for the link to the WordPress.org forum topic.

    Posted 11 years ago on Wednesday January 16, 2013 | Permalink

  7. Chris Hajer
    Key Master

    You're right; this is on us. This will be fixed on our upcoming 1.7 release. We starting to wrap up 1.7 for a beta or maybe alpha release here in the next couple weeks. Thank you for tracking down the issue and reporting it here.

    Posted 11 years ago on Thursday January 17, 2013 | Permalink