Please Note: We are no longer using forums to facilitate standard support. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Description html not working

  1. Dany
    Member

    Hello There,
    I am trying to add to my pricing fields some html but each time i save the form the html disappears.

    Posted 3 years ago on Monday October 3, 2011 | Permalink
  2. Where are you placing the HTML? I just tested by inserting HTML in both the field description and the product name of a product configured to be a radio button and had no problems. See this screenshot: http://i.imgur.com/cf9fV.png

    The bolded words in the field and description were both done with HTML.

    Can you be more specific as to which field, what field type configuration, where you are placing the HTML and what the exact HTML you are trying to use is? You can use http://pastie.org to post a link to the HTML you are trying to use.

    Posted 3 years ago on Monday October 3, 2011 | Permalink
  3. Dany
    Member

    Please find attached the screenshot for the field where i insert html.
    http://i.imgur.com/SgxwU.png

    Posted 3 years ago on Monday October 3, 2011 | Permalink
  4. Dany
    Member

    as the html i am using a simple a tag

    Posted 3 years ago on Monday October 3, 2011 | Permalink
  5. Please use http://pastie.org to show us exactly what you are trying to place in the description and provide us a link to the http://pastie.org page containing your code. I'm unable to replicate this issue locally. HTML is working fine and nobody else is reporting an issue with it. So I need to test with exactly what you are trying to do. It's also possible you have a plugin or theme conflict causing this issue.

    Posted 3 years ago on Monday October 3, 2011 | Permalink
  6. Dany
    Member

    Hi Carl, after updating to the latest beta version, the issue is gone. Thank you

    Posted 3 years ago on Tuesday October 4, 2011 | Permalink

This topic has been resolved and has been closed to new replies.

Support Tickets

Open A New Support Ticket
 Open A New Priority Support Ticket *

* Developer license holders only