aostudios
Member
Hello,
I am getting the error "There was an error processing your credit card. Please verify the information and try again." on my form which is located here: https://barbarastonefoundation.org/?page_id=157
The error code is 33 (commented out in the HTML). It's in Production Mode, I got the green checkmarks when I entered the Login ID and transaction key. If you need access to the admin section just let me know.
Password to view the site is: aostudios
Here are the error codes for authorize.net:
http://www.authorize.net/support/merchant/Transaction_Response/Response_Reason_Codes_and_Response_Reason_Text.htm
Looks like it thinks a field was left blank?
aostudios
Member
I can't determine what is left blank. Everything is being filled out. Let me ask you - when i set up the Authorize.net feed, should there be a drop-down for the price of the product? Or is that automatically detected? Here is a screenshot: http://erickar.be/shot.png
It automatically knows the price - have you tried testing the form via the formbuilder preview window to see if you get the same error?
I am confounded by this also. Everything worked fine for weeks. Transactions processed, no problem. All of a sudden, credit cards are not being processed. Same error message: "There was an error processing your credit card. Please verify the information and try again."
Tried it in every browser. tried it using default theme. tried it deactivating plug ins. tried it with a new transaction key. Nothing is working.
We are having the same problem with authorize.net!! Please help!!
@rvanderwerf, please begin your own topic so we can keep the issues separate. Please include a link to your site. Also, with your developer license, you have access to Priority Support, which may be better for this sort of problem. http://www.gravityhelp.com/priority-support/
These have both been handled via priority support. Closing thread.
