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Form Entries Not Visible in Admin

Gravity Support Forums » Plugin Support » Gravity Forms

  1. needmore
    Member

    So I have one form whose entries I can't see. All the rest work fine. The URL is this:

    http://www.cookeortho.com/getting-started/forms/child-form/

    We have six forms on this site, and the rest have been working fine. This one, however, just shows a blank page (there is a GFM comment, that's it). I can't see server logs on this server.

    Strange, the form works fine, but it appears to not be sending out email notifications and we can't browse the entries. The rest of the forms work fine. Here's what I'm running.

    PHP Version 5.2.13
    MySQL Version 5.0.77
    WordPress Version 2.9.2
    Gravity Forms Version 1.4.3.1

    I am not currently running any plugins that I would think would conflict with this, but I was running WPSuperCache at one point, although it is not currently active.

    Any suggestions?

    Posted 13 years ago on Friday October 29, 2010 | Permalink

  2. Carl Hancock
    Administrator

    There is no way to look into this further without a WordPress admin login for this site. You can send this to us via our Contact Us form and reference this forum post and we can look into it.

    Posted 13 years ago on Friday October 29, 2010 | Permalink

  3. Carl Hancock
    Administrator

    This is a PHP memory issue. You need to increase the available memory allocated to your PHP.

    Who is your web host? I've never seen a memory issue with so few plugins running, unless your theme is really code intensive which is doubtful. But it is a memory issue, a lack of memory executing the necessary code to output the entries for that form.

    Posted 13 years ago on Friday October 29, 2010 | Permalink

  4. needmore
    Member

    Yep, you called it.

    php_value memory_limit 128M

    in .htaccess did the trick.

    Posted 13 years ago on Friday October 29, 2010 | Permalink