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Gravity Form not sending email (after SMTP)

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Turbine
    Member

    Hey there,

    all of our forms stopped sending e-mails recently on our site. This has been an issue in the past on a different site, and was able to fix the issue with SMTP. We have done this and all of our forms are working except for two for some reason. Do you have any ideas on why that may be? I've also checked to see if there was a plugin conflict but it would still not send it after disabling all plugins unrelated to GF.

    Note: These two forms are using the PayPal add-on, the rest are not.

    Thanks!

    Posted 11 years ago on Thursday February 28, 2013 | Permalink

  2. Chris Hajer
    Key Master

    If you have checked the box "Send user notification only when payment is received." the notification will only be sent when the PayPal IPN is received and the payment status is updated. What is the payment status on the entries where the notifications are missing?

    Posted 11 years ago on Monday March 4, 2013 | Permalink