Gravity forms on install - Wordpress database error: mysql has gone away

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rysen2888
Member

Hi

I just tried installing gravity forms, but once i clicked activate i got Wordpress database error: mysql has gone away.

I then click on pages, and everything is gone. I have to delete the plugin to see the pages/posts again and it really makes admin slow down and lag

Here is a screenshot for the error.
http://i.imgur.com/6S0wgqk.png

Ive tried deleting and reinstalling, tho the error isnt showing anymore but it still removes all posts/pages until i re delete the plugin.

Any help much appreciated
Thanks

Posted 10 years ago on Friday July 5, 2013 | Permalink
Richard Vav
Administrator
Hi,

Sorry to hear about your problem, unfortunately those errors are beyond Gravity Forms control.
```
WordPress database error: [MySQL server has gone away]
```
WordPress is having problems connecting to the MySQL host, that is something only your web host can help you resolve.

Regards,
Richard
Posted 10 years ago on Friday July 5, 2013 | Permalink
rysen2888
Member

Oh okay thanks.

Spoke to host and they said that there is nothing wrong with the mysql on their end

Do you have any other alternate solutions to fix the issue

Thanks

Posted 10 years ago on Monday July 8, 2013 | Permalink
Richard Vav
Administrator

You might try http://www.techmesto.com/solving-wordpress-mysql-gone-error/

Posted 10 years ago on Monday July 8, 2013 | Permalink
rysen2888
Member

I installed wordpress database ping plugin and it seems to have stopped it for now.

Posted 10 years ago on Tuesday July 9, 2013 | Permalink
Richard Vav
Administrator

I am glad you have found a workaround.

Posted 10 years ago on Tuesday July 9, 2013 | Permalink

This topic has been resolved and has been closed to new replies.