PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Missing Fields in Notification Email

Gravity Support Forums » Plugin Support » Gravity Forms

  1. GFMIII
    Member

    I created a notification to report all 9 fields (see below) which are all set as required on the form, but the notification email only contains the first 3 fields and not the remaining 6 other fields for some reason.

    Message :

    {all_fields}

Submitted on {date_mdy} from IP Address {ip}
Page Title : {embed_post:post_title}
Page URL : {embed_url}

    I have tried disabling auto formatting as well as creating a new notification to see if that resolved the issue, but it does not. If I resend the notification when viewing an entry, all the fields are populated correctly in the notification email.

    Any suggestions on fixing this?

    Posted 10 years ago on Monday July 8, 2013 | Permalink

  2. Richard Vav
    Administrator

    It's possible another plugin could be interfering with it, can you try testing for a plugin/theme conflict.

    Posted 10 years ago on Monday July 8, 2013 | Permalink

This topic has been resolved and has been closed to new replies.