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Paypal forms directing to Paypal homepage instead of payment page

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. ThomasUmstattd
    Member

    I have three Gravity forms integrated with Paypal:

    1. http://patriotacademy.zippysites.com/academy-dates/apply-online/
    2. http://patriotacademy.zippysites.com/academy-dates/adult-track-program/
    3. http://patriotacademy.zippysites.com/sponsor-a-student/

    The settings for all three are identical, but only the first one works. The other two just take you straight to the paypal homepage instead of a payment page. However, the 3rd form does work in preview mode.

    Also, the second form has conditional logic enabled that only gives you a submit button if the selected title is "Mr." I've tried to disable the conditional logic and it simply won't update the form - I click "update" and nothing happens.

    I've already tried changing my theme to 2012 and disabling all other plugins and nothing is working. Any ideas? Thanks!

    Posted 11 years ago on Friday March 8, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Please see this user's experience with a similar problem:
    http://www.gravityhelp.com/forums/topic/paypal-feed-sends-to-paypal-home-page-not-payment-page

    If the form works properly in the form preview mode, it sound like a plugin or theme conflict.

    I don't see a Gravity Form on this page:
    http://www.patriotacademy.com/sponsor-a-student/

    I made a test submission but it was hard to tell what should happen. I did get a confirmation page with a PayPal button on it.

    I don't see any product fields on the form. If there are no products and the total is $0, the transaction will never be sent to PayPal. It could also be due to a PayPal condition you have set on the feed.

    Posted 11 years ago on Sunday March 10, 2013 | Permalink