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Paypal not receiving address fields

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. strolling
    Member

    I have several forms setup with payments that go to PayPal. Back in December, PayPal was receiving complete address information (Street through Country). But in transactions since late December, the address info is not showing up in the PayPal transactions downloadable spreadsheet. I had the International address setting, found this post (http://www.gravityhelp.com/forums/topic/paypal-auto-populate#post-120429) and thought maybe I had switched from US to International. But, now that I've switched back to US format, PayPal is still not receiving address data. Any ideas?

    Posted 11 years ago on Saturday January 12, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Do you have a link to the page on your site where the form is embedded?

    If you would like someone to take a closer look, please use our Priority Support form. It's one of the benefits of holding a developer license.

    http://www.gravityhelp.com/priority-support/

    Posted 11 years ago on Sunday January 13, 2013 | Permalink