PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Preview window not displaying forms.

  1. Preview window not displaying forms. Please advise. It used to work, but now won't display any of my forms in the preview.

    Here's a screen shot: http://screencast.com/t/Sl1e0xkL

    Posted 12 years ago on Saturday July 2, 2011 | Permalink
  2. Hi Robert, it's hard to tell from that screenshot, but my guess is that it's a plugin or theme conflict; something adding JavaScript where it should not. You can find out how to test for plugin and theme conflicts here.

    Also, if you can check the html source of the preview page you might be able to see an error or see additional scripts being loaded that are prevent Gravity Forms from displaying a preview.

    Barring all that, the Gravity Forms folks will be back on Tuesday after the 4th of July holiday and I'm certain they can fix you up.

    Posted 12 years ago on Sunday July 3, 2011 | Permalink
  3. Take a look at this snapshot, you can see the code for the actual form to appear is ghosted. Why? http://screencast.com/t/Oxht8dyCTh1 P.S.

    I did check all scripts in java in the html source and header. Nothing that wasn't there before. But yes, I know I can try the default theme first and see if it is the same issue.I'm going to create a second sub domain so I can test GF on the default WP site. That way I can reduce maybe half of my postings in the forum.

    This is a fine use of the dev license.

    Posted 12 years ago on Sunday July 3, 2011 | Permalink