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Problems with prices

  1. Pandonym
    Member

    Hello,

    I have a problem with the pricing function. I have the price fields - Option: Type=Checkboxes field.

    The problem:
    Either I get the prices after the products (eg. +7.4) and the total amount but no currency (should be 7,40 €) or I get no prices after the the products (nothing stands there) and no total amount summarized but the currency after the total amount (eg. 0,00 €).

    I don't know why/when I get the one or the other case. Don't know what influences that.

    I hope you understand me ;-)

    How can I fix this?

    Best regards.

    Posted 3 years ago on Wednesday October 12, 2011 | Permalink
  2. I'm not 100% sure what you are referring to. If you can show me an example and explain the example that would be most helpful.

    Posted 3 years ago on Wednesday October 12, 2011 | Permalink
  3. Be sure that your options are attached to products, or they will not work. Options modify the price of the product they're attached to: they don't work alone. I wonder if that might be part of the trouble?

    Posted 3 years ago on Thursday October 13, 2011 | Permalink
  4. Pandonym
    Member

    Hi,

    thanks for your fast reply.
    You can test the form here:
    https://www.pandonym.com/gravity-form/

    @Chris Hajer:
    I am sorry, but I don't really know what you mean.
    I made a screenshot of the preferences of the summary form:
    http://www.pandonym.com/images/Gravity-Forms.png

    I hope with this info you can help me :o)

    Posted 3 years ago on Friday October 14, 2011 | Permalink
  5. @Pandonym, please export your form as XML and it attach it to an email sent to me at chris@rocketgenius.com and I will be happy to look at it for you. Please refer to this topic in your email. Thank you.

    Posted 3 years ago on Friday October 14, 2011 | Permalink
  6. I responded to your email.

    The problem with the form is that there are no products, and only one option. The form needs to be recreated with the hosting package as a product (using the pricing fields) and then add options (pricing fields again) to add to the total for additional services.

    Once that's done, your total will work properly.

    Posted 3 years ago on Sunday October 16, 2011 | Permalink
  7. Pandonym
    Member

    Hi Chris,

    thank you for your email. You're right. Everything works fine now ;-)

    I thought that the products can build with checkboxes (options) fields and didn't mention that I need a "classic" products field.

    Great work! Thank you very much.

    Posted 3 years ago on Sunday October 16, 2011 | Permalink
  8. Glad you got that sorted out.

    Posted 3 years ago on Sunday October 16, 2011 | Permalink

This topic has been resolved and has been closed to new replies.

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