Please Note: We are no longer using forums to facilitate standard support. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Signature image to display in email notification

  1. Just testing this new signature add-on and was hoping to get the actual signature image to display in the email notification. Can't seem to do it. It just displays the link to the image on the server, which does me no good.

    I am having my clients sign a contract and need to save the final version as a .pdf. So the signature needs to be displayed in the email to do that. Would be great if there was an option to email/send as a .pdf right from Gravity Forms.

    Posted 3 years ago on Friday February 17, 2012 | Permalink
  2. Wrap the merge tag in HTML and create an image tag. Insert the merge tag in the SRC of the image tag you add to your Notification Message.

    For example:

    <img src="{Your Signature Merge Tag:ID}">

    I just tested this and it worked fine.

    We'll look into how to make this easier for users simply by using the merge tag itself. I have some ideas.

    What we are going to do is in the next release we are going to look at enhancing the merge tag for the Signature field so it works more like the Post Image merge tag. So for example...

    The default merge tag would output the necessary HTML to display the signature:
    {My Signature Merge Tag:ID}

    You can append additional options to the merge tag to just output the URL of the signature:
    {My Signature Merge Tag:ID:url}

    We'll look at doing this in the next release. For now you can do what I describe above. But be sure to check out the blog post we'll release with the updated version (whenever that might be) so you can see what changes you may need to make to your Notifications.

    Posted 3 years ago on Friday February 17, 2012 | Permalink
  3. dvent
    Member

    My signature merge ID is: {Signature:1}

    I have added the following code to my message: <img src="{Signature:1}">

    No image shows in the email I receive.

    Posted 3 years ago on Friday February 17, 2012 | Permalink
  4. Thanks Carl! That code worked for me. I was also able to use for the user notification too! Nice job on this add-on, it will really help my online real estate business.

    Posted 3 years ago on Saturday February 18, 2012 | Permalink
  5. @dvent, is your email client set up to display images? Can you export the form and email it to chris@rocketgenius.com please? I will check the configuration for you.

    Posted 3 years ago on Saturday February 18, 2012 | Permalink
  6. dvent
    Member

    The signature image shows in my webmail so I guess it's an issue with Mac Mail not showing the image! Thanks!

    The real way I want to use this form is to have the response sent as a PDF and the values added to my DB so the email thing isn't the biggest issue :)

    Thanks Chris!

    dvent

    Posted 3 years ago on Saturday February 18, 2012 | Permalink
  7. @dvent - you can make a fallback -<a href="{Signature:1}">Link to the signature image</a> and receive the link instead, if Mail.app refuses to show external image for policy reasons.

    Posted 3 years ago on Friday February 24, 2012 | Permalink
  8. hi
    i am unable to receive signature in mail :(
    i m not much IT guy please help in easy words :)

    Posted 3 years ago on Tuesday March 27, 2012 | Permalink
  9. Not much to understand... read this post and it will tell you what to do to get the signature to display in your notifications. Carl explained it very clearly.

    Posted 3 years ago on Tuesday March 27, 2012 | Permalink
  10. smartmarketing
    Member

    Hello,

    I added this to my form:
    <img src="{Client Signature :3}">

    But get this in the email:
    <img src="http://www.domain.com?page=gf_signature&signature=4fe99ad70dc188.74575120">;

    Thanks for any help!

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  11. David Peralty
    Administrator

    Did you try: {My Signature Merge Tag:ID:url} ?

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  12. smartmarketing
    Member

    So this?

    {Client Signature :3:http://www.domain.com?page=gf_signature&signature=4fe99ad70dc188.74575120}

    I just get a link to the signature.

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  13. David Peralty
    Administrator

    No, like this: {Client Signature:3:url}

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  14. smartmarketing
    Member

    No different than {Client Signature :3}....

    {Client Signature:3:url} gives me a link to the signature.....does not embed into the email

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  15. smartmarketing
    Member

    I'm using AOL email online if that makes a difference.....

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  16. David Peralty
    Administrator

    I am understanding now. Are you sending an html e-mail? If you aren't then that's why the code showed when you wrapped it in the img src tags. Can you please make sure you send it as an HTML e-mail if you want the image embedded rather than linked?

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  17. smartmarketing
    Member

    Where do I tell it to send as HTML?

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  18. David Peralty
    Administrator

    First try to put a check next to disable auto-formatting. Then using the html instead of visual tab for the content, put in the code that was mentioned above.

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  19. smartmarketing
    Member

    Disabled auto-formatting...that didnt help....

    And have been using the HTML tab to put in code all along.....

    Argh...

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  20. David Peralty
    Administrator

    Can you send me a login to peralty@rocketgenius.com with a link to this thread and I'll take a look. Can you also forward me the latest e-mail notification test result?

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  21. smartmarketing
    Member

    Sure can....thanks for your help

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  22. smartmarketing
    Member

    Thanks again David for the great support!

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink
  23. David Peralty
    Administrator

    No problem, glad we got it figured out.

    Posted 3 years ago on Tuesday June 26, 2012 | Permalink

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