PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Slow form submit

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Lea Cohen
    Member

    We run Gravity Forms both on our develop server, and on our production server. While we're very happy with its performance on the production server, the submission of the form on the develop server is very slow - it takes *minutes* for it to submit.

    I assume it's a server configuration problem, but I don't know what specific configuration could be causing it. Could you please point me in any direction to look at?

    You can look at an example form here: http://dev.linux.ort.org.il/nanotest/?page_id=490

    Posted 12 years ago on Monday April 2, 2012 | Permalink

  2. Lea Cohen
    Member

    Is there anyone who can help us with this? It's really slowing our development process

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink

  3. Rob Harrell
    Member

    I'm not sure, do you know what the primary differences are in the servers?

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink

  4. David Peralty

    Try following these steps to increase the available memory to WordPress and see if that helps rectify the issue: http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 12 years ago on Wednesday April 18, 2012 | Permalink

  5. Lea Cohen
    Member

    Thank you for the link. I will check it out, and post back to tell you if it helped. If it doesn't, I'll tell you the primary differences between our servers

    Posted 12 years ago on Thursday April 19, 2012 | Permalink

  6. Kate M
    Member

    How did you go? Our forms are really slow to submit as well, and I would love to know if you were able to fix it!

    Posted 11 years ago on Thursday April 26, 2012 | Permalink

  7. David Peralty

    Kate, did you try the memory increase tutorial that I linked to?

    Posted 11 years ago on Thursday April 26, 2012 | Permalink

  8. Lea Cohen
    Member

    The memory increase tutorial didn't help, but before I had a chance to write about the server configurations, we changed our development server, and now the forms are submitted quickly, so this issue is resolved from our stand point. Thank you for the support!

    Posted 11 years ago on Monday August 6, 2012 | Permalink

This topic has been resolved and has been closed to new replies.