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Trying to add a paragraph (disclaimer) to my form?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Justin Alvarez
    Member

    Where do I put a paragraph of text for my disclaimer? Here's the form. I want it right before the total.

    http://www.carolina-clean.com/softwashquote

    Thanks

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    Assuming your disclaimer is a few paragraphs, I would put a section break field directly below the "special instructions" paragraph text, then use the CSS Ready Class "gf_scroll_text" to create a scrolling content box for your content.

    http://www.gravityhelp.com/documentation/page/CSS_Ready_Classes

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  3. Justin Alvarez
    Member

    Ok I adding "gf_scroll_text" to the css part but where to I place the paragraph? I added to the title and description and both don't show up.

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  4. Kevin Flahaut
    Administrator

    You should just have to add the title (field label), and then put your content in the description field.

    screenshot: http://bit.ly/n3sd3p

    Then, on the "Advanced" tab, add your Ready Class name

    screenshot: http://bit.ly/qLwcMx

    Save the form then it should work like this.

    screenshot: http://bit.ly/mYBjpL

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  5. Justin Alvarez
    Member

    I did everything like you said. Must be this stupid theme again. Can't win with this thing.

    Link:

    http://www.carolina-clean.com/softwashquote

    It sucks you spend money on things that you can't even use.

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  6. Chris Hajer
    Key Master

    I see the section break you added called "Attention!" but I cannot see the disclaimer text in a scrolling textarea. The text of your disclaimer does not appear in the source of the page either.

    <li id='field_1_12' class='gfield  gsection' >
<h2 class='gsection_title'>Attention! </h2>
</li>

    There should be a gsection_description div in there, but there is not.

    Can you see the disclaimer text if you preview the form (which will eliminate conflicts with your theme)? If not, then the section break may not be set up correctly.

    Posted 12 years ago on Friday July 15, 2011 | Permalink

  7. mamuka
    Member

    I am just using "out of the box" basic gravity forms, and was told to use "Section Break" to add text to the form. The field label displays but that's all. I see an empty box. Anything else I can do to get the text to display?

    Posted 12 years ago on Saturday August 6, 2011 | Permalink

  8. Chris Hajer
    Key Master

    @mamuka, have you typed anything in the description for that section break? Please post a link to your form.

    Posted 12 years ago on Saturday August 6, 2011 | Permalink

  9. mamuka
    Member

    here is form link http://credmeds.com/wp-content/plugins/gravityforms/preview.php?id=6

    I added text in the description in Section break and also tried to do the same in paragraph text-in the Advanced default value section. After I save the form. The text disappears.
    Thanks for looking at this

    Posted 12 years ago on Saturday August 6, 2011 | Permalink

  10. mamuka
    Member

    Chris I also checked out the theme and plugins that may be causing issues-per instruction sheet for problem solving.

    Posted 12 years ago on Saturday August 6, 2011 | Permalink

  11. Chris Hajer
    Key Master

    @mamuka, only administrators on your site can view forms using the preview link. Please send a link to the form embedded in a URL I can access. Thank you.

    Posted 12 years ago on Saturday August 6, 2011 | Permalink

  12. mamuka
    Member

    Chris here is URL to the form I just put up in menu called TOS.
    http://credmeds.com/tos-sample/

    Posted 12 years ago on Sunday August 7, 2011 | Permalink

  13. Chris Hajer
    Key Master

    I think this might be the source of your problem:
    "After I save the form. The text disappears."

    Are you saying that you type the text in the description field of a section break, but when you save it and go to re-edit it (or view it) it's gone? If that's the case, you probably have a plugin conflict. Have you followed all the instructions here on testing for a plugin conflict?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    I was able to create a form similar to yours without a problem. I used a section break, put my HTML in the description (The Yahoo Terms), added a CSS ready class of gf_scroll_text so it's contained to a smaller space, then conditionally hid the submit button based on your acceptance of the terms.

    http://gravity.chrishajer.com/terms-of-service/

    If you're entering text into the description but it will not save, you have either a plugin or theme conflict.

    Posted 12 years ago on Sunday August 7, 2011 | Permalink

  14. bhcarl
    Member

    FYI, I had the exact same problem. I was about to see if it was theme or plugin conflict, but noticed that when I just typed a few words, they would show up. It was only when I right clicked paste that they would vanish on update form. What finally fixed it for me was when I was copying the HTML from Dreamweaver into the description field, I needed to use CTL+V instead of right click paste. Whenever I would right click paste, the code would be gone on update. But with CTL+V the code stuck, and worked.

    Posted 12 years ago on Friday January 27, 2012 | Permalink