rakshakfoundation
Member
I have installed gravity forms 1.5.8 on my website. When I click on any of the fields to add to the form, the field is not adding. I don't see any error messages either. I do see a POST request being sent in firebug console.
I can provide the website admin credentials if you need to look at the form to troubleshoot.
Typically this is caused by either a theme or plugin conflict OR lack of available PHP memory. Those would be the first things I would look at. When the form editor does not work it is due to a Javascript issue of some sort, be it an error or a lack of PHP memory to execute the AJAX.
To check for theme and plugin conflicts you must follow these instructions:
http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict
To increase your available PHP memory you would follow these instructions:
http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/
Please note that a PHP memory issue can manifest itself as a plugin conflict due to the fact as you activate plugins you decrease available PHP memory. So sometimes you may think it's a plugin conflict when in fact it's a lack of available PHP memory.
