User Registration Form always returns error that user name field is empty

I have a problem with a User Registration form (I'm using the User Registration addon).

For some reason it will always return an error saying that the user name field is blank, even if the user has entered some text there. No matter what, the user won't be created.

Is this a known issue? you can find my form on http://www.nellaterradisandokan.com/ (click on top right menu "registrazione") - one note the form opens in a modal window and is part of the header.php - if I enable ajax on it, other forms and js will break - I'm working for a solution to redirect the user to another page to visualize errors and success messages - please see my reply on this thread http://www.gravityhelp.com/forums/topic/redirect-on-error-or-success

as of now to check for errors you'll have to click again on "registrazione" after the page is loaded

I was stuck with this for hours and still haven't solved it

thank you

No it's the same

I placed the form in this page
http://www.nellaterradisandokan.com/registrazione-utente/

it will return "Il nome utente non può essere lasciato vuoto." - that's the italian localization for "The user name field cannot be empty", yet I did type some text in that. If I try again to enter a name after the error is thrown, it will give still the same error.

Therefore I believe this is some bug within Gravity Forms, but maybe it applies for my particular configuration? I'm not sure if I had the same problem before the recent updates. My installation is running off a multisite wordpress with buddypress, I'm planning to revert it to single site. However I did nothing strange to that template; it's just a registration form with a "name" field, "email" field, "password" field, and a single "checkbox". There are no hidden fields. My GF plugin is updated to the latest version (no beta) and the same for the User Registration addon. On the same website I run other contact forms and a mailchimp gravity form, they seem to be running fine.

any clue?

ah and fyi there's no caching plugin active at the moment, at the beginning I thought it was some sort of caching issue

no, still nada.... still the same error telling that the user field cannot be blank

tried disabling plugins - bbpress and buddypress (as mentioned earlier)... this time I deactivated the others... I even had disabled the lightbox plugin managing the modal window and trying running the form on a regular wordpress page, still throws the usual error...

I was running some conditional logic on the form, preventing users to register with known spammy email addresses (ie .ru, .pl, .tk, .tw, ecc.), I disabled the conditional logic altogether... nothing... disabled akismet, honeypot... nothing

Have you tested the form from within the formbuilder preview window as well?

error persists regardless if I switch on or off the "required" checkbox on the form editor for that specific field

oh, I did as advised but now the form is not appearing anymore:

http://www.nellaterradisandokan.com/

try clicking on "Registrati"

I'm calling the form with

gravity_form( $formreg, true, true, true, null, false );

$formreg is a variable where I hold the form ID, works for other forms where I use similar variables

I don't think is necessarily the lightbox plugin because the "Newsletter" form is showing up correctly and is being called in the same way

oh that's the correct form... strange it doesn't work here and I emptied the firefox cache... didn't work on Opera either... and just now tested with chrome too, nothing appears

I've just found that if you go on this page which also contains the same form

http://www.nellaterradisandokan.com/registrazione-utente/

the form will show on the page and also on the modal window ONLY IF you click on "Registrati" and the modal window appears; on top of that there's something broken with the max char counter

I tired to disable that but no change of behaviour

yeah it * might * be the modal window, but it doesn't explain why it's working properly with the newsletter sign up and not properly with the sign up form... I really wish to have it in the modal window

ok that page is not really relevant because I only used it for some testing

I'm still wondering how come you get to see the form in the modal window and I don't (I mean from the homepage, not the page with the duplicate form)

I just launched it successfully in Chrome/Firefox/Safari on OS 10.8

Are they letting the page fully load prior to clicking?

I suppose whoever clicks submit first wins! Glad you got it fixed.